Nonprofit Email & Communications
Send Donor Emails That Actually Get Opened — With Compliance Built In
Donor appeals. Thank-you notes. Volunteer updates. Newsletters. CharityPack handles bulk email with CAN-SPAM and CASL compliance built in — so you don't have to think about it. Bulk campaigns start at $20/month (founding rate).
Bulk email from $20/mo · CAN-SPAM compliant · Consent tracking included
The Problem
Your Donor Emails Are Probably Illegal (And You Don't Know It)
If you're sending donor appeals from Gmail, Outlook, or a personal email account to a BCC list, you're almost certainly violating CAN-SPAM (US) or CASL (Canada) regulations. These laws require unsubscribe links, physical mailing addresses, consent tracking, and more.
Compliance Risk
CAN-SPAM fines run up to $51,744 per email. CASL penalties can reach $10 million. Most small nonprofits don't realize their year-end appeal is technically illegal.
No Consent Records
Can you prove that every person on your email list opted in? When they opted in? What they consented to receive? If not, you're exposed.
No Performance Data
You sent 200 emails for your spring appeal. How many were opened? How many bounced? How many people clicked your donate link? Gmail BCC gives you zero visibility.
How CharityPack Handles It
Compliant Email Built Into Your CRM
CharityPack isn't a standalone email tool — it's email integrated into your donor and volunteer CRM. Every email you send is logged on the contact's profile. Consent is tracked automatically. Compliance is handled for you.
Everything You Need for Donor Communications
Bulk Email & Campaigns
Send donor appeals, newsletters, event invitations, and volunteer updates to your full contact list or a targeted segment. The Founding plan includes unlimited sends. The free plan covers automated tax receipt emails only.
Email Consent Tracking
CharityPack automatically tracks opt-in status for every contact. When someone subscribes, when they unsubscribe, and what they consented to receive — all logged and auditable.
CAN-SPAM & CASL Compliance
Every bulk email includes a physical mailing address, an unsubscribe link, and proper sender identification — automatically. You don't have to remember to add them.
Campaign Analytics
Track opens, clicks, and bounces for every campaign. See which subject lines work. Identify which donors engage with your emails and which don't. Available on the Founding plan.
Communication History
Every email sent through CharityPack is logged on the contact's profile. See the full communication history alongside donation history and volunteer records — one complete timeline.
Contact Segmentation
Send targeted emails to specific groups — lapsed donors, active volunteers, major givers, board members. Segment by tags, giving history, volunteer status, or any contact field.
Your donors deserve better than BCC
What Small Nonprofits Actually Send
Year-End Appeal
Segment your donor list by giving history. Send a personalized appeal to lapsed donors with their last gift amount. Send a different message to recurring givers thanking them. Track which version drives more donations.
Thank-You After Donation
Every donation triggers an automatic tax receipt. Layer on a personal thank-you email from your ED. The receipt is compliance; the thank-you is cultivation.
Volunteer Shift Reminder
Send a reminder to all volunteers signed up for Saturday's event. Include the time, location, and what to bring. Track who opened it so you know who might not show.
Monthly Newsletter
Update your community on program impact, upcoming events, and giving opportunities. Send to your full list or just to donors. Track engagement over time.
What CAN-SPAM and CASL Actually Require
CAN-SPAM (US)
- Accurate "From" and "Subject" lines
- Physical mailing address included
- Clear unsubscribe mechanism
- Unsubscribe requests honored within 10 business days
- Identification as an advertisement (if applicable)
CASL (Canada)
- Express or implied consent documented
- Sender identification (name, address, contact info)
- Unsubscribe mechanism in every message
- Unsubscribe honored within 10 business days
- Records of consent maintained
✅ CharityPack handles all of these requirements automatically for every bulk email you send.
Communications on Every Plan
Free $0/mo | Founding $20/mo | |
|---|---|---|
| Automated Tax Receipt Emails | ||
| Email Log | ||
| Bulk Email & Campaigns | Unlimited | |
| Email Consent Tracking (CASL/CAN-SPAM) | ||
| Campaign Analytics (opens, clicks, bounces) | ||
| Communication History & Follow-ups | ||
| Advanced Contact Segmentation | ||
| Custom Receipt Branding | ||
| Team Members | 1 | Unlimited |
Frequently Asked Questions
Send Compliant Donor Emails — Starting at $20/month
Unlimited bulk email on the Founding plan ($20/mo, locked forever). CAN-SPAM and CASL compliance built in. Tax receipt emails are free on every plan.